Shipping policy

All orders are made to order.

Production time

Each item is produced after the order is placed. Production time may vary depending on item availability, order volume, and fulfillment location.

Shipping times

Estimated shipping times vary depending on your location, selected shipping method, and carrier availability. Shipping estimates are shown at checkout when available.

Shipping costs

Shipping costs are calculated at checkout.

Tracking

You will receive tracking information by email once your order ships.

Incorrect addresses

Please make sure your shipping address is complete and accurate before placing your order. We are not responsible for delays, failed deliveries, or lost packages caused by incorrect or incomplete addresses.

If you notice an address mistake, contact us immediately at support@mezzeclub.com. If the order has already entered production or shipped, we may not be able to update it.

Customs, duties, and import fees

International orders may be subject to customs fees, import duties, taxes, or brokerage fees. These charges are the customer’s responsibility and are not included in the product price or shipping cost unless clearly stated at checkout.

Lost or delayed packages

If your package appears delayed or lost, contact us at support@mezzeclub.com with your order number. We will help investigate with the carrier where possible.