Refund policy

Because our pieces are made to order, we do not accept returns or exchanges for buyer’s remorse, incorrect sizing, change of mind, or ordering the wrong color or size.

Please review the product details and size guide carefully before placing your order.

Damaged, defective, or incorrect items

If your item arrives damaged, defective, misprinted, or incorrect, contact us within 7 days of delivery at support@mezzeclub.com.

Please include:
- Your order number
- A clear description of the issue
- Clear photos of the product and packaging

If the issue is approved, we will help arrange a replacement or another appropriate resolution.

Order issues

We are not responsible for delays caused by incorrect shipping addresses, carrier delays, customs processing, or missed delivery attempts.

If you entered the wrong shipping address, contact us as soon as possible. If the order has already entered production or shipped, we may not be able to change the address or cancel the order.

Cancellations

Orders are sent into production quickly. If you need to cancel or change an order, contact us immediately at support@mezzeclub.com. We cannot guarantee changes or cancellations once production has started.

Contact

For return or order issues, email support@mezzeclub.com.